Terms of Purchase

Last Updated: October 21, 2026

These Terms of Purchase govern orders placed through fittuurra.com, an online retail website operated by Wuhan Xuningtu Network Technology Co., Ltd.

By placing an order through our website, you acknowledge that you have reviewed these Terms of Purchase and the applicable store policies, including our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please review the following terms carefully before completing your purchase.

1. Customer Eligibility

By placing an order through Fittuurra, you confirm that:

  • You have the legal capacity to enter into a purchase transaction under applicable law.

  • The information you provide during checkout is accurate, current, and complete.

  • You are authorized to use the payment method submitted with your order.

  • You are purchasing products for lawful purposes.

  • If you provide information on behalf of another person, you are authorized to do so.

If you are purchasing on behalf of another person or business, you are responsible for ensuring that the information provided is accurate and that you have the necessary authorization.

2. Product Information and Availability

We make reasonable efforts to present accurate product descriptions, images, specifications, and other relevant information on our website.

Product appearance may vary slightly from the images displayed due to screen settings, photography, manufacturing variations, or other reasonable factors.

Product availability may change from time to time. We reserve the right to update product listings, descriptions, specifications, and availability when reasonably necessary.

If a product becomes unavailable after an order is submitted, we will review the circumstances and communicate any necessary changes or cancellation in accordance with applicable law.

Nothing in this section limits any rights or remedies available to customers when a product does not conform to its description or applicable legal requirements.

3. Product Prices

Product prices are displayed on our website and may be updated from time to time.

The price applicable to your order will generally be the price displayed during checkout when you submit your order, subject to correction of obvious pricing or technical errors where permitted by applicable law.

Applicable shipping charges and other amounts payable will be displayed during checkout before you complete your purchase.

Any applicable taxes or additional charges will be handled and disclosed as required by applicable law.

If an obvious pricing or technical error affects an order, we may contact you to explain the issue and discuss the appropriate next steps, subject to applicable law and any rights you may have.

4. Shipping Methods and Charges

Fittuurra currently offers shipping to customers located in the United States.

The following shipping options are configured for eligible orders:

Standard Shipping

  • Eligible order value: $0.00–$38.99 USD

  • Shipping fee: $3.99 USD

  • Estimated delivery time: 10–15 business days

Free Shipping

  • Eligible order value: $39.00 USD or more

  • Shipping fee: Free

  • Estimated delivery time: 10–15 business days

Express Shipping

  • Shipping fee: $6.99 USD

  • Estimated delivery time: 5–8 business days

Express Shipping is subject to the availability and eligibility conditions displayed during checkout. Any applicable order value requirements or other restrictions will be determined by the options actually presented at checkout.

The shipping method selected and the applicable shipping charges shown during checkout will apply to your order.

Delivery estimates are not guaranteed arrival dates. Actual delivery times may vary due to order processing, carrier operations, weather conditions, public holidays, transportation interruptions, local delivery conditions, and other circumstances outside our reasonable control.

For further details, please review our Shipping Policy.

5. Payment Terms

Payment must be completed using one of the payment methods made available during checkout.

By submitting payment information, you confirm that the information provided is accurate and that you are authorized to use the selected payment method.

Payments may be processed by third-party payment service providers and may be subject to their applicable terms and security procedures.

An order may not be processed if payment authorization fails, payment information cannot be verified, or the transaction is otherwise unsuccessful.

We do not guarantee that every payment method will be available at all times.

6. Order Submission and Acceptance

When you submit an order through our website, you are requesting to purchase the selected products under the terms presented during checkout.

An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

Orders may be reviewed before fulfillment to confirm:

  • Successful payment authorization;

  • Product availability;

  • Accuracy of shipping and contact information;

  • The applicable order total and shipping charges;

  • Potential fraud, security concerns, or unauthorized transactions.

Where permitted by applicable law, we may refuse or cancel an order for legitimate reasons, including payment issues, product unavailability, inaccurate information, suspected fraud, or obvious pricing or technical errors.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with the circumstances of the transaction and applicable law.

7. Order Confirmation and Information Accuracy

After submitting an order, please review your order confirmation and ensure that the information is correct.

You are responsible for providing accurate information, including:

  • Your name and contact details;

  • Your shipping address;

  • Your email address;

  • Your selected products and quantities;

  • Any other information required to complete the purchase.

If you identify an error, please contact our customer service team as soon as possible.

Customer Service Email: service@fittuurra.com

We will review your request based on the current status of your order. We cannot guarantee that changes can be made after processing or shipment preparation has begun.

8. Order Changes and Cancellations

If you wish to change or cancel an order, please contact us as soon as possible at:

service@fittuurra.com

We will review your request according to the current status of the order.

Once an order has entered processing, fulfillment, or shipment preparation, changes or cancellations may no longer be possible.

If your order has already been shipped, the request may need to be handled under our Return & Refund Policy.

Nothing in this section excludes any cancellation rights that may apply under mandatory consumer protection laws.

9. Shipping and Delivery Responsibilities

Customers are responsible for providing complete and accurate shipping information during checkout.

We will make reasonable efforts to process and ship accepted orders in accordance with the shipping option selected and the applicable Shipping Policy.

Estimated delivery times are provided for guidance only and may be affected by circumstances outside our reasonable control.

If your order is delayed, tracking information is unavailable, or a delivery issue occurs, please contact our customer service team with your order number and any available tracking details.

Additional information about shipping destinations, shipping charges, tracking, delivery delays, and related matters is provided in our Shipping Policy.

10. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy and applicable law.

Before returning any product, please contact our customer service team at:

service@fittuurra.com

Please wait for specific return instructions before sending a product back.

Return eligibility, applicable conditions, return procedures, refund processing, and shipping arrangements are explained in our Return & Refund Policy.

Submitting a return request does not automatically mean that a refund has been approved. Each request will be reviewed according to the applicable policy, the circumstances of the transaction, and applicable law.

Nothing in these Terms of Purchase is intended to exclude or restrict any mandatory consumer rights or remedies.

11. Damaged, Defective, Incorrect, or Missing Items

If you receive a product that is damaged, defective, incorrect, incomplete, or materially different from the item ordered, please contact us as soon as reasonably possible.

Please provide the following information where applicable:

  • Your order number;

  • The email address used when placing the order;

  • A description of the issue;

  • Clear photos or videos showing the issue.

Our customer service team will review the information and explain the appropriate next steps.

Depending on the circumstances, the available resolution may include a replacement, refund, or another remedy required or permitted under applicable law.

12. Fraud Prevention and Order Security

We may review orders for legitimate payment verification, fraud prevention, and security purposes.

Where permitted by applicable law, we may delay, refuse, or cancel an order if there are reasonable concerns involving unauthorized payment activity, false or misleading information, suspected fraud, or other circumstances that prevent us from reasonably completing the transaction.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with the circumstances of the transaction and applicable law.

13. Customer Responsibilities

By placing an order, you agree to:

  • Review product descriptions and purchase details before completing checkout;

  • Provide accurate and complete contact, payment, and shipping information;

  • Use a payment method that you are authorized to use;

  • Review the shipping method and charges before submitting your order;

  • Contact us promptly if you identify a problem with your order;

  • Use purchased products in accordance with applicable laws and any relevant product instructions.

Customers must not use the purchasing process to engage in fraudulent, unlawful, or deceptive activities.

14. Limitation of Liability

To the extent permitted by applicable law, Fittuurra and Wuhan Xuningtu Network Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from a purchase where such liability may legally be limited.

Nothing in these Terms of Purchase excludes or restricts liability, statutory rights, or remedies that cannot legally be excluded or restricted.

Any applicable consumer protection requirements will continue to apply to the relevant transaction.

15. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes to our products, checkout process, payment arrangements, shipping options, business practices, or applicable legal requirements.

Any revised version will be published on this page with an updated revision date.

Changes will apply as permitted by applicable law. The rights and obligations relating to an existing order will be determined in accordance with the applicable terms and legal requirements.

We encourage customers to review these terms before placing an order.

16. Applicable Law and Consumer Rights

These Terms of Purchase are subject to applicable laws and regulations, including any mandatory consumer protection rights that apply based on the customer's location.

Nothing in these terms is intended to waive, exclude, or restrict rights or remedies that cannot legally be waived, excluded, or restricted.

Any dispute relating to a purchase will be handled in accordance with applicable law.

17. Relationship with Other Store Policies

These Terms of Purchase should be read together with our other applicable store policies:

  • Terms of Service: General conditions governing the use of our website and services.

  • Privacy Policy: Information about how personal information is handled.

  • Shipping Policy: Shipping destinations, available shipping methods, charges, and estimated delivery times.

  • Return & Refund Policy: Return eligibility, return procedures, refunds, and related matters.

These policies provide additional information relevant to purchases made through Fittuurra.

If any provision conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

18. Contact Information

If you have questions about a purchase, payment, order status, shipping, return, refund, or these Terms of Purchase, please contact us using the information below.

Brand Name:
Fittuurra

Legal Company Name:
Wuhan Xuningtu Network Technology Co., Ltd.

Customer Service Email:
service@fittuurra.com

Business Phone:
+86-27-59315861

Business Address:
No. 9-15 Jinwu Road, Wulijie Sub-district, Jiangxia District, Wuhan City, Hubei Province, China

Website:
fittuurra.com

Fittuurra is operated by Wuhan Xuningtu Network Technology Co., Ltd.

Thank you for choosing Fittuurra. We appreciate your business and aim to provide a clear, convenient, and reliable shopping experience.